Charges for Services Rendered

A. Minimum charge

Short consultations and advice is offered free of charge. In case consultations with the same customer repeatedly exceed 15 minutes, or a customer asks for an advice in a short period of time repeatedly, a submission of a Work Order may be required and the time spent will be charged.

There is no lesser charge than an hour of work. We do not charge for fractions of hours.

B. Work performed

$15 per hour. Time measured in hours.
$80 per hour for non-departmental customers.

C. Ethernet network connection

Flat-rate charge of $10 per connection per three months.

If the initial connection requires more than an hour of technologist's time, it will be charged accordingly.

The charge includes installation of the UofT licenced version of the Norton AntiVirus and all relevant operating system critical security patches. Charges are payable retroactively four times a year in April, July, October and January. To download a free version of Norton Anti-virus software, you must be a faculty, staff or student who enrolled in degree-granting programs of the University for both on- and off-campus computers.

D. The departmental server alchemy

E. Materials

All materials used are charged back to the customer at cost. No markup is charged.

F. Equipment rentals

The Electronics & Computing Facility (ECF) holds several specialty tools and equipment to carry out its mandate. While not intended to be a loaning facility to research groups, we have accommodated short-term requirements for these tools. Unfortunately, these items are not always promptly returned. This results in delays to projects we are working on, until the item can be located. Often, it has been passed on to another group and chasing it down leads to more delays.

We do not want to interfere with your work by not making some of these items available to you, however we expect some reciprocal consideration, that these are things we need to carry out work, for other research projects, including your own.

Therefore, effective May 12, 1997, the ECF will continue to lend equipment for immediate and very short term needs. Borrowed equipment may not be incorporated into an experimental setup or long term experiment.

To encourage prompt return, the following procedures/charges will apply:

1. If the ECF is using the tool/equipment, it will not be lent out.
2. All tools/equipment lent out must be returned within 4 hours or before closing (5p.m.), whichever comes first.
3. The following information must be provided at the time of lending:
      Name
      Research group
      Room #
      Telephone #
      Description of the equipment borrowed
4. If the equipment is not returned on time, the following daily charges will apply:
   
   

   General tools (screwdrivers, pliers, cables, adapters, etc.)	$5.00 / day
   Hand held equipment (DVM's, Thermometers, etc.)	$10.00 / day
   Desk top equipment (Oscilloscopes, Generators, etc.)	$20.00 / day

   
   These measures are not intended to be punitive but rather to enable the facility to function without undue delays.